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Products

Practical tools for Microsoft environments.

Selected applications designed to improve operations, governance and delivery across modern Microsoft environments.

01

Call Quality Lens

Turn Microsoft Teams call data into focused operational insight.

Teams operationsSaaS

Call Quality Lens is a multi-tenant Microsoft Teams call quality platform for customer and service operations. It ingests call records through Microsoft Graph, preserves the diagnostic detail needed for investigation and presents focused analytics that help teams identify patterns, isolate causes and improve user experience.

Features

  • Microsoft Graph ingestion

    Collects Teams call records and supporting diagnostic data through Microsoft Graph.

  • Multi-tenant operations

    Separates customer environments while giving service teams a consistent operational workflow.

  • Diagnostic data retention

    Preserves the technical detail required for investigation, trend analysis and evidence-based decisions.

  • Troubleshooting analytics

    Surfaces patterns across users, devices, networks and locations to accelerate root cause analysis.

  • Modern Azure architecture

    Combines Next.js, .NET, Azure services and AI-assisted analysis in a scalable platform.

Enquire about Call Quality Lens
02

Agent Lifecycle Governance Manager

Govern enterprise AI agents from request through retirement.

AI governanceSaaS

Agent Lifecycle Governance Manager is a multi-tenant governance platform for Microsoft Agent 365. It provides a controlled route for requesting, approving and registering agents, then maintains clear ownership and oversight throughout operation, suspension and retirement.

Features

  • Structured agent requests

    Captures ownership, purpose, risk and operating requirements before an agent enters service.

  • Approval and registration

    Routes decisions through accountable reviewers and maintains a governed agent register.

  • Lifecycle oversight

    Tracks agents through active operation, monitoring, suspension and formal retirement.

  • Multi-tenant controls

    Provides clear separation and governance workflows for multiple customer or business environments.

  • Modern product architecture

    Uses Next.js, TypeScript, PostgreSQL and Microsoft Agent 365 integration.

Enquire about Agent Lifecycle Governance Manager

Application portfolio

Software built around real operational problems.

Selected products and applications spanning Microsoft cloud operations, compliance, governance, transformation and scheduling.

Source repositories are maintained privately on GitHub.

  1. Compliance SaaS

    Teams Audit Lens

    A CIS-first Teams compliance assessment platform with cross-framework mappings, executive reporting and exportable evidence packs for audit workflows.

    C# · Microsoft 365 · Azure · Compliance frameworks

  2. Resource scheduling

    CSATime Booking App

    A Microsoft-native booking portal for requesting specialist time, managing approvals and giving managers a clear view of team utilisation.

    Azure Static Web Apps · Functions · SQL · Entra ID · Graph

  3. Transformation tooling

    Teams Phone Migration Platform

    A workflow platform that supports structured migration from Skype for Business to Teams Phone, with delivery controls designed for complex enterprise programmes.

    C# · Microsoft Teams · Migration workflows

  4. Secure calling

    Teams Phone PIN Applications

    PIN validation and controlled calling applications built with Teams Phone Extensibility and Azure Communication Services for secure, audited call workflows.

    Teams Phone Extensibility · Azure Communication Services · .NET · React

  5. Migration governance

    Zoom to Teams Project Management

    A project management application for coordinating a Zoom to Microsoft Teams migration, with delivery tracking and Azure-hosted workflows.

    TypeScript · Azure Static Web Apps · Azure Functions

  6. Programme management

    Enterprise Teams Delivery Tracker

    A Teams delivery planning application that brings programme activity, backlog and risk tracking into a focused operational view.

    JavaScript · Azure Static Web Apps · Project reporting

  7. Digital commerce

    Flight Academy

    A modern flight training academy application with course discovery, booking and payment foundations for a digital customer journey.

    Next.js · TypeScript · PostgreSQL · Stripe