Advice that leads to action.

I design and build practical software for operational problems that need more than a spreadsheet. Recent application work includes Teams call-quality analytics, message-centre tooling, blocked-number management, call-quality dashboards and training and project applications. The delivery approach combines product discovery, UX, full-stack implementation, secure APIs, automation and Azure-native deployment.

Suited to organisations that need a focused SaaS product, internal platform or workflow application delivered from concept through operation.

Complex change needs an architecture that works beyond the diagram. I translate business strategy and technical constraints into future-state roadmaps, high- and low-level designs, migration plans and governance that delivery teams can use. My experience spans enterprise architecture, technical design authority, pre-sales and bid work, supplier management and programmes operating across security, data, business and technology viewpoints.

Suited to enterprise IT leaders, transformation programmes, systems integrators and public sector organisations.

I design and deliver the move from legacy PBX, Lync, Skype for Business, Cisco and other communications platforms to Microsoft Teams. Engagements cover Teams Phone, Direct Routing, Operator Connect, Calling Plans, Teams Rooms, contact centres, compliance recording, carrier onboarding and AudioCodes or Ribbon SBCs, from initial assessment and design through cutover and early-life support.

Suited to organisations replacing legacy telephony, consolidating global voice or expanding Teams collaboration.

Secure collaboration depends on identity, access and messaging foundations that are designed together. I work across Exchange Online, Active Directory, Entra ID, hybrid identity, Conditional Access, Privileged Identity Management, Entitlement Management, Access Reviews, guest access, shared channels and information protection to create controlled, supportable Microsoft 365 environments.

Suited to regulated organisations, complex enterprises and teams modernising identity or collaboration controls.

I turn complex transitions into controlled, repeatable delivery. That includes Exchange and Active Directory upgrades, cross-forest and cloud migrations, telephony cutovers, PowerShell and Terraform automation, Windows infrastructure modernisation and the replacement of specialist scheduling and timetabling platforms. The focus is always on tested runbooks, clear dependencies, recoverable cutovers and effective handover.

Suited to organisations planning complex migrations, repeatable deployments or legacy-platform replacement.